ATTENTION: To receive your photos, access the “My Purchases” section of our site and be sure to send a selfie without glasses, with good sharpness and lighting and without other people in the photo, for the package to be valid.

PHOTO DELIVERY: Access the “My Purchases” section of our site and download your photos. You will also receive a notification in your registered email when your photos are available for download

ATTENTION: To receive your photos, access the “My Purchases” section of our website and be sure to upload a selfie without glasses, with good definition and lighting and without other people in the photo, for the package to be effective.

PHOTO DELIVERY: Go to the “My Purchases” section of our website and download your photos. You'll also receive a notification to your registered email address when your photos are available for download

ATTENTION: To receive your photos, go to the “My Purchases” section of our website and upload a selfie without glasses, in good lighting, with a clear image, and without anyone else in the photo. This helps ensure accurate photo matching.

PHOTO DELIVERY: Go to the “My Purchases” section of our website to download your photos. You'll also receive a notification at your registered email address as soon as your photos are available for download

NOTE: The minimum number of photos guaranteed in the package is 10 photos per athlete (including the route and arrival). After sending the selfie, the package becomes personal and non-transferable. If you find your photos among the unidentified files, please contact sac@fotop.com and enter the code of the photo (s) (found below the photo) within 7 days of the event to have your order processed again

NOTE: The minimum number of photos guaranteed in the package is 10 photos per athlete (including the route and arrival). After sending the selfie, the package becomes personal and non-transferable. If you find your photos among the unidentified files, please contact sac@fotop.com and enter the code of the photo (s) (found below the photo) within 7 days of the event to have your order processed again

NOTE: The package guarantees a minimum of 10 photos per athlete (including on-course and finish-line photos). Once you upload your selfie, the package becomes personal and non-transferable. If you find your photos among the unidentified photos, please contact sac@fotop.com and include the photo code (s) (displayed below each photo) within 7 days after the event so your request can be processed again

Cancellation and refund policy: If you wish to cancel the order, the request must be made up to 3 days before the event, by sending an email to sac@fotop.com. Cancellations after this deadline will not be accepted. If you do not receive the minimum number of 10 photos offered, you must request a refund within 30 days after the event, by emailing sac@fotop.com. Refund requests will not be accepted after this deadline. Refunds and cancellations will be made within 30 days of the request, using the same payment method used in the

Cancellation and Refund Policy: If you want to cancel the order, the request must be made up to 3 days before the event, by sending an email to sac@fotop.com. There will be no cancellations after this period. If you don't receive the minimum number of 10 photos offered, you must request a refund within 30 days of the event via sac@fotop.com. Refund requests will not be accepted after this period. Refunds and cancellations will be made within 30 days of the request, using the same payment method used in the order

Cancellation and Refund Policy: If you wish to cancel your order, you must submit your cancellation request at least 3 days before the event by emailing sac@fotop.com. Cancellation requests received after this deadline will not be accepted. If you do not receive the guaranteed minimum of 10 photos, you may request a refund within 30 days after the event by emailing sac@fotop.com. Refund requests received after this period will not be accepted. Refunds and cancellations will be processed within 30 days of receiving your request, using the same payment method used for the original purchase